Great tools can't close a human gap.
You've invested in the technology, trained people in the tools and built the processes. Yet performance still depends on how people behave, and the human system is usually left to chance.
“People don't resist change. They resist threat.”
Why change management fails, and what the brain is protecting →Believe. Think. Feel. Act.
Continuous improvement follows PDCA. The brain doesn't: most decisions are driven by emotion. BTFA balances the rational process with the human reality.
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Does this sound familiar?
Friction slows decisions, increases rework and limits innovation. It rarely appears on a balance sheet, but it shows up everywhere else. Tick what you recognise.
Four ways in
The right support, at the right level, for lasting impact. From a five-week leadership experience to certifying your own BTFA coaches.
When human friction reduces, performance changes.
Same systems, same tools. Results observed at a manufacturing client over time, enabled by reduced friction, stronger collaboration and the delivery of key projects, supported by BTFA.
Trusted by leaders at organisations like these.
Across aerospace, automotive, manufacturing, rail, finance, mining and consulting.
- AEROSPACE
- AUTOMOTIVE
- MANUFACTURING
- RAIL
- FINANCE
- MINING
- CONSULTING
Start small.
Learn fast.
Scale deliberately.
A focused pilot lets you experience BTFA in your own context, build internal momentum and create the evidence you need to decide how to scale.
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01
Agree focus and scope
Define the objectives, participants and success measures for your pilot.
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02
Run the 5-week experience
Participants complete BTFA online, with weekly facilitated sessions.
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03
Reflect and evaluate
Capture insights and observable changes against the agreed criteria.
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04
Decide and scale
Use the learning to refine the approach and plan a broader roll-out.
- PARTICIPANTS
- 6–10 leaders
- DURATION
- 5 weeks
- TIME
- 15–20 hours in total
- FORMAT
- Self-paced online + weekly 90-minute live session
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Engineers who studied the brain
More than a decade refining one model, built on a shared background in global manufacturing, philosophy, psychology and neuroscience.
David Bovis
Time-served precision engineer and mould-maker with 30+ years in WCM and Lean change across Europe. Former operations director and advisor to regulated professional services firms, including Grant Thornton.
Levent Turk
16 years at Toyota as Production GM, Quality GM and Country President. Led Lean transformations at Karsan and MAN Truck & Bus as a board member, and supported projects for VW, Renault, CLAAS, LC Waikiki and Toyota Boshoku. More than 30 years of senior leadership.
BTFAWhite Paper
Why the brain doesn't follow PDCA
Why Lean and continuous improvement stall when the human operating system is left out, and what leaders can change. We'll email you the PDF.












